Ceramics Care
It is possible to put your ceramics into the dishwasher. However, we do recommend washing them by hand as they like a delicate touch.
Shipping & Returns
Shipping
Packages are shipped worldwide. All items are shipped from the Netherlands with the company PostNL.
Items purchased via the website are usually send within 3 workdays after receiving the order.
The customer is responsible for any taxes that may apply within the country receiving the package.
Returns
If for any reason, you are not satisfied with the item you received, please contact me at info@putzyceramics.com.
Please note that a return policy does not apply to items damaged by third parties.
FAQ
Payments are possible with iDeal, credit card and PayPal.
It is possible to visit the store on appointment. The address is Bakenesserstraat 12ZW, 2011 JJ Haarlem. To make an appointment please send an e-mail or message via Instagram.
I use recycled packaging materials as much as possible. The ceramics are wrapped very well so the risk of breakage will be at a minimum.
Yes. Because the ceramics are made from stoneware clay, and I fire them up to 1240 degrees, the clay will become water-resistant. Therefor the ceramics are suitable for dishwashers. Nonetheless I do recommend washing them by hand because this is a more gentle way of cleaning them and you minimize the chances of breakage or damaging the piece.
Local pickup is possible in Haarlem. at Bakenesserstraat 12ZW. At checkout, you can select ‘local pickup’ (only when country is selected as Netherlands). You will receive an e-mail when your order is ready for pickup.
Please contact me via the contact page with your request and I will get back to you.
Sure! You can fill in all the details of the person you want to send it to and if you would like to add a special note to the card, you can write the message in the note section. The package will be wrapped nicely as a gift. There are also gift cards available in the online shop.
Shop updates will be announced via Instagram. New items are added to the webshop regularly. It is not guaranteed that an item will be in stock again, some products are one of a kind and therefor unique. However, if you want to purchase an item in particular, you can send an email to receive an update on when the particular item will be added to the shop again.
Packages will be send worldwide. Shipping costs will be shown at check-out.
At the moment I am considering wholesale orders. Please share your info and I will get back to you.