Ceramics Care

 

Homeware


It is possible to put your ceramics into the dishwasher. However, I do recommend washing them by hand as some colors in the glaze may fade after prolonged dishwasher use.

Putting ceramics in the microwave may cause crazing and is not recommended.

Other homeware objects can be cleaned taking a damp cloth to wipe away any dust.

I fire my ceramics to optimum temperatures for the stoneware clay which makes the pieces water-resistant and very durable. If you take care of your pieces they will last forever!

 

Jewelry

Each jewelry piece is made with great care and can last a lifetime if you take good care of it! The ceramic parts are made from stoneware clay and therefor not too fragile. 

I make the earrings as lightweight as possible so it’s very comfortable to wear and not heavy on the earlobes. 

If you want to clean your ceramic parts of the earrings, you can use a damp cloth and carefully wipe them clean. Try not to rub on the other materials because they may lose their coating.

The materials used to connect the ceramic pieces are either made from sterling silver or sterling silver coated with a layer of gold.

Shipping & Returns

 

Shipping

I ship worldwide. All items are shipped from the Netherlands with PostNL.

All the items purchased via the website are in stock and usually send within 2 workdays after receiving the order.

Items that are made upon request (if possible) can take up to 4 weeks to be send, due to the kiln firings and time-consuming making process. If you want a specific item to arrive on a special date, please contact me via info@putzyceramics.com if this is possible.

The customer is responsible for any taxes that may apply within the country when receiving the package.

Please note that the delivery times are only an estimate and can take longer due to different factors. You have the option to chose for a tracked parcel, an extra fee wil be applied during check-out.

Returns

If for any reason, you are not satisfied with the item you received, you can return the piece unused and within 14 days after receiving the package. 

Please contact info@putzyceramics.com, within 3 days of receiving the package why you are not satisfied and I will try to assist you as much as possible. 

After looking into the request, a refund of the product can be made but the shipping costs will not be refunded. Please note that the return policy does not apply to items damaged by third parties.

 

Shipping costs & delivery times

 
Netherlands
 
Letterbox package                                      €4,95

Package with track & trace                         €7,95

2-5 working days

Belgium, Germany, Austria, Denmark, France,
Italy, Luxembourg, Spain, Sweden and the UK

Package with track & trace                       €13,95

2-5 working days 

Bulgaria, Cyprus, Czech Republic, Estionia, Finland,
Greece, Hungary, Iceland, Ireland, Poland, Portugal,
Slovakia, Slovenia, Switzerland and Ukraine

Package with track & trace                     €19,95

1-2 weeks

United States, Brazil, Canada, New Zealand, Mexico
all other countries not mentioned above

Package with track & trace                    €29,95

1-3 weeks

FAQ

In Holland you can pay via iDeal. For other countries it’s possible to pay via credit card.

These shops have a small selection available of my ceramics:

– Ax Specialty Coffee, Haarlem

– De Slagersdochter, Haarlem

– Petit Depot, Haarlem

– Anders nog Iets, Haarlem

– Sûr Atelier, Haarlem (soon)

I only use recycled packaging materials only. All the boxes and filling materials are collected by me or my friends and family when they received parcels. Sometimes I go to shops and ask if they have any boxes to recycle if my stock is low. I think it is really important to leave a footprint as little as possible for the environment and my contribution is to recycle as much as possible. I want to use as much biodegradable materials possible. However, if you do find a piece of plastic in your parcel, for example bubble wrap, they are 100% recycled. It’s better to re-use this than to throw it away. So I would like to ask the same to you, if possible recycle as much of the materials as possible!
Yes. Because my ceramics are made from stoneware clay, and I fire them up to 1240 degrees, the clay will become water-resistant. Therefor the ceramics are suitable for dishwashers. Nonetheless I do recommend washing them by hand because this is a more gentle way of cleaning them and you minimize the chances of breakage or damaging the piece.
All my pieces are food safe because I only work with food safe glazes.

Due to the high temperature of the glaze firing (1240 degrees) the glaze will melt and become liquid so the glass particles that are inside the glaze can attach to the piece. Further in the process of the glaze firing, the glaze will harden due to the temperature drop. If the bottom of the pieces were to be glazed, they would stick to the kiln (oven) shelves and you won’t be able to take it off because it has become hard and it will damage the kiln shelves.

If you want to save on shipping costs, it is possible to pick up your order from my home studio in Haarlem. At checkout you can select local pickup (only when country is selected as Netherlands). Please send me an e-mail at info@putzyceramics.com, saying when you want to pick it up and we can arrange a day and a time.

Please contact me via the contact page with your request and I will get back to you.

Sure! You can fill in all the details of the person you want to send it to and if you would like me to put in a special card, you can write down in the note section what you would like me to write (maybe for a special occasion). I will make sure the package will be wrapped nicely as a gift.

Because I make my ceramics in a small batch, the items can sell out quickly. If you want to be notified when I add new items to the shop, you can follow me on Instagram where I will announce shop updates. I add new items to the shop regularly. It is not guaranteed that I will make an item again, some products are one of a kind and therefor unique. However, if you want to purchase anything in particular, please contact me to see if I can make it for you, or to have an update on when the particular item will be added to the shop again. 

I do! Please go to the shipping & returns section for further information and shipping costs.

Please contact me via the contact page with all the details and I will get back to you!